Guangzhou Keshile Hardware Products Co., Ltd. quality control

Quality control is the process of ensuring that products and services meet established standards. Our company has a detailed and standardized quality control process from design to after-sales:

Design Phase:

• Requirement Analysis: Communicate with customers to understand their needs and ensure that product design meets customer requirements.
• Design Review: Organize an expert team to review the design plan to ensure it is reasonable and reliable.
• Design Verification: Verify the feasibility of the design plan by creating prototypes and samples.

Procurement Phase of Raw Materials:

• Supplier Evaluation: Conduct qualification reviews of suppliers to select those with quality assurance capabilities.
• Raw Material Inspection: Inspect the purchased raw materials for appearance, size, performance, etc., to ensure that the quality of the raw materials meets the requirements.
• Raw Material Storage: Process qualified raw materials for storage, and return unqualified raw materials to the supplier.

Production Phase:

• Production Preparation: Check whether the equipment, tools, fixtures, etc. are normal to ensure the smooth progress of the production process.
• First Article Inspection: After producing the first article, conduct a comprehensive inspection to ensure the stability of the production process.
• In-process Inspection: Regularly conduct random inspections of products during the production process to ensure product quality stability.
• Inline Inspection: Use automated inspection equipment to monitor product dimensions, performance, and other parameters in real-time to ensure product quality.

Finished Product Inspection Phase:

• Functional Testing: Conduct functional tests on finished products to ensure that the product has the expected functions.
• Performance Testing: Conduct life, reliability, and other performance tests on finished products to ensure that the product meets the required service life.
• Appearance Check: Check the appearance of the finished product to ensure there are no obvious defects.
• Safety Check: Check whether the finished product meets relevant safety standards, such as CE, ROHS, etc.

Pre-delivery Inspection:

• Packaging Check: Check whether the product packaging is intact to prevent damage during transportation.
• Random Inspection: Randomly select a certain proportion of products from the finished product warehouse for inspection to ensure the quality of the products leaving the factory.
• Delivery Documentation: Prepare delivery documents, including product quality certificates and warranty books.

After-sales Service Phase:

• Customer Satisfaction Survey: Collect customer feedback to understand the shortcomings in product quality and services.
• After-sales Service: Respond promptly to customer issues and provide solutions.
• Continuous Improvement: Continuously optimize product design and production processes based on customer feedback and market changes to improve product quality.

Through the above quality control process, we can ensure that every link from design, procurement, production, inspection to after-sales service meets quality requirements, providing customers with reliable and satisfactory products.